Smart Money People Logo
Go to business site
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,177 reviews, last reviewed 4th Mar 2026
26% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very professional and efficient Very professional and efficient assistance with online account query Reviewed on: 4th March 2026
john 's avatar
john

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3177)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Efficient, fair, informative

5
Doing investment by mail received ample time and got all the paperwork though timely. What a seamless system. Reviewed on: 27th October 2025

Traditional, straightforward, Honest

5
Shame there isn't more branches but the staff are always extremely helpful. Good range of products. Reviewed on: 27th October 2025

In branch service review

5
Kaia was very knowledgeable and efficient. Reviewed on: 27th October 2025

In branch service review

5
Found staff friendly and informative. Reviewed on: 27th October 2025

Staff are attentive

5
I am always very impressed with I come into the branch. Reviewed on: 27th October 2025

Phenomenal

5
Staff demonstrate good communication skills. Reviewed on: 27th October 2025

Excellent

5
Dealt with promptly. Good service. Reviewed on: 27th October 2025

Friendly, Efficient, Caring

5
Very friendly, efficient customer experience as was very handy to have local branch long may it continue. Reviewed on: 27th October 2025

Friendly , helpful and Scottish

5
Helpful and feels like a good more old fashioned service, that is meant as a compliment regarding, old fashioned. Reviewed on: 27th October 2025

Very good

5
I find the staff very helpful and easy to speak to an I like how they fill in all the forms for you. I feel relaxed. Reviewed on: 27th October 2025

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Scottish Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill