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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3185 reviews)

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4.89

Based on 3,185 reviews, last reviewed 5th Mar 2026

19% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very professional and helpful, even during lunchtime... Very professional and helpful, even during lunchtime it was not a bother. Thank you Rachel Reviewed on: 5th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3185)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Professional, Value, Quality

Issue resolved promptly, Professionally and Courteously. Reviewed on: 18th September 2025

Efficient, respectable, Secure

Always had polite helpful service from people in this branch. Reviewed on: 18th September 2025

Friendly, Helpful, Informative

Very helpful staff (Cara) at Aberdeen branch great information, very friendly and we are very happy with the service and products. Reviewed on: 12th September 2025

Good

Good service in Aberdeen. Cara helpful. Reviewed on: 12th September 2025

Friendly, Helpful, Fair

Ladies in are Excellent as always. Reviewed on: 12th September 2025

In branch service review

Updating passbook staff great location off union street no ideal but free parking helps. Reviewed on: 12th September 2025

Helpful, Friendly, Easy

Thank you Sophine. Quick to pay in Cheque. Reviewed on: 12th September 2025

Fast, efficient, Good

I was doing an internal transfer and Cara made it easy. Reviewed on: 12th September 2025

A great Service

What can I say, very helpful and answered all my questions. Reviewed on: 12th September 2025

Efficient, Helpful

Ethos, Efficiency of staff, improvemetn would be difficult. Reviewed on: 12th September 2025

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