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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3185 reviews)

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4.89

Based on 3,185 reviews, last reviewed 5th Mar 2026

19% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very professional and helpful, even during lunchtime... Very professional and helpful, even during lunchtime it was not a bother. Thank you Rachel Reviewed on: 5th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3185)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Good value

Professional personal service and friendly staff you can see in person. Reviewed on: 12th September 2025

Very professional service

Staff always very helpful and friendly. Reviewed on: 12th September 2025

Great Service

Nothing any bother great service. I don't think anything can improved. Reviewed on: 12th September 2025

In branch service review

Friendly patient staff explain products well and explain options and procedures clearly. Longer Opening hours or Opening at weekend would be helpful. Reviewed on: 12th September 2025

Calm, Easy, Professional

Good empoyee interation - good knowledge of customer. Reviewed on: 12th September 2025

Friendly knowledgeable and effcient

Efficient and will recommened staff. Reviewed on: 12th September 2025

WoW, Absoluetly, Fantatsic

Service was great an my query was answered. Reviewed on: 12th September 2025

Very very good

Very efficient and friendly service. Reviewed on: 12th September 2025

Absolultley Great Bank

Ive been a member of the Scottish BS for over 15 years and I know Lorkain who helped me and my lovents who are not with me. She has really helped us. Reviewed on: 12th September 2025

Top Notch Service

I closed my account as I moved to England so need to travel for quite a distance to visit nearest branch. I would say that my best experience and what I liked most was the friendly service of the staff at the inverness branch. Reviewed on: 12th September 2025

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