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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,192 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always great service in Edinburgh. Always great service in Edinburgh. June was helpful as usual and it was nice to meet the new addition to the team-Abbie was very friendly Reviewed on: 6th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Friendly staff

5
No improvements to be made, I had a great experience. Reviewed on: 29th August 2025

Very Very Good

5
Like the local availability, understanding staff (member feels he can speak with staff), Good communication. Reviewed on: 29th August 2025

Heartwarming Staff

5
Consistent rates and service all the time. Weight off shoulders when the staff in Troon are dealing with my requests. Reviewed on: 29th August 2025

Friendly, Professional, Quick

5
Always a pleasure to come into the Troon Branch. Everyone lovely, professional, Knowledgeable, Quick. Reviewed on: 29th August 2025

In branch service review

5
Cara was pleasant and helpful and is forwarding tax info which you no longer send automatically. Well done. Reviewed on: 29th August 2025

Excellent, Friendly, Local

5
Shirley and Natalie are a credit to your name, friendly and helpful. Reviewed on: 29th August 2025

In branch service review

5
I opened an account they ran through all my options. Lot of information, very clear. Reviewed on: 29th August 2025

Truly, Wonderful, Branch

5
We will never stop recommending SBS, Make us feel welcome, love it here. Reviewed on: 29th August 2025

Helpful, Happy, Welcoming

5
All ways friendly staff and willing to help. Reviewed on: 29th August 2025

Excellent, Customer, Service.

5
Went into Aberdeen to discuss our accounts and to open another account. First class service from all staff. Cara and Sophie has been excellent in our dealings with them. Reviewed on: 29th August 2025

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