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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,193 reviews, last reviewed 6th Mar 2026

16% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Good and Helpful

I like being able to come into the office and get a face to face help with information my savins and what is on offer. All good. Reviewed on: 29th August 2025

Always very good

Always had excellent service. Staff always pleasant and helpful. Reviewed on: 29th August 2025

Scotland Based

Living in Kelso area, we miss having a local agency. Annual statement only started arriving this year. Reviewed on: 29th August 2025

Efficient and helpful

I like the face to fae contact that is available in Galashiels. Reviewed on: 29th August 2025

Very helpful and essential for your money securities.

The staff are very cheerier and helpful. Reviewed on: 29th August 2025

Extremely Helpful

Personal service is key and member of staff helpful and approachable - something I find on each visit. Reviewed on: 29th August 2025

Good Solid Faultless

Nice friendly attention, bigger premises. Reviewed on: 29th August 2025

Family, Friendly and Helpful

Good experience every time, staff friendly and helpful. Reviewed on: 29th August 2025

Excellent, Efficient, Friendly

Professional, efficient and friendly. Reviewed on: 29th August 2025

Efficient and Friendly

Very smooth - No obvious need for improvement. Reviewed on: 29th August 2025

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