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Scottish Building Society: Savings reviews

4.89
Based on 3,180 reviews, last reviewed 4th Mar 2026
21% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Evhvvjgdfv gfhff great. Evhvvjgdfv gfhff great. Grfhyvg. Cfdfhffgh Reviewed on: 4th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3180)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Excellent and thoughtful service.

5
Branch Manager ( Troon ) couldn't have been more considerate and kind. Very thorough with her information and very kind. Their opening hours are very limited, but she continued serving me until our transaction was completed. Thank you very much Reviewed on: 26th August 2025

Great customer service.

5
Unusually for a financial instution the Scottish Building Society words its recent letter and opening recorded message on the phone in welcoming terms. Its customer service is excellent in my experience. Joan today on the phone was very helpful. Reviewed on: 26th August 2025

In branch service review

5
Very friendly in branch 10/10. Getting online was a nightmare. Reviewed on: 22nd August 2025

Always great service.

5
Aberdeen staff are a fabulous team they are all exemplary service on phones great too. Reviewed on: 22nd August 2025

Helpful, Friendly, Kind

5
We like Sophie, she is quick to help and kind. Reviewed on: 22nd August 2025

Happy, helpful, local

5
Polite and friendly service from Cora. Always ready with a smile. Reviewed on: 22nd August 2025

In branch service review

5
Handy location with carpark in town. Worth the trip to Aberdeen. Reviewed on: 22nd August 2025

Friendly, Helpful, Nice

5
Natalie very helpful, wonderful service. Reviewed on: 22nd August 2025

Really, Very, Good

5
Natalie was very helpful in helping me with my new account, she was very through. Some of the best face to face services I have ever received. Reviewed on: 22nd August 2025

Friendly, Excellent, the best.

5
Always a pleasure to visit Natalies my favourite, building society lady. Keeping my money here despite the lower rate because of the excellent customer service. Reviewed on: 22nd August 2025

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