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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,193 reviews, last reviewed 6th Mar 2026

16% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Reliable, Loal, Trustworthy

Local, Scottish, Friendly, professional. Welcomed me and recognised me. Reviewed on: 22nd August 2025

Local, Friendly, Very helpful!!

Come into office to ask about a new saving account. Shirley was very patient, kind and knowledgeable!!. Reviewed on: 22nd August 2025

Well done. Great service. Great people.

I always like friendliness of the staff in the Scottish building society. Reviewed on: 22nd August 2025

Friendly, People-Focused, Efficient

Everything was made very easy this morning. Service was very efficient and very friendly. I always find any contact with SBS friendly, professional and productive. Reviewed on: 22nd August 2025

Competent, Friendly, Efficient

Customer service is always friendly. Reviewed on: 22nd August 2025

Professional, Friendly, Compassionate.

Quick efficient, professional and friendly service. Reviewed on: 22nd August 2025

Very Good Service

Quite satisfied with experience. Reviewed on: 22nd August 2025

User friendly, Professional, Fair

Always a good experience. Friendly, helpful staff, excellent customer environment. Reviewed on: 22nd August 2025

Personal, Listening, Professional

Good-Personal service, SBS happy to deal with me face to face and send things by post. Can still phone branch and speak to someone there. Excellent Glasgow city centre location. Reviewed on: 22nd August 2025

Simple, Easy, Efficient

Thanks Jue, really helpful and easy process. Reviewed on: 22nd August 2025

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