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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3185 reviews)

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4.89

Based on 3,185 reviews, last reviewed 5th Mar 2026

19% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very professional and helpful, even during lunchtime... Very professional and helpful, even during lunchtime it was not a bother. Thank you Rachel Reviewed on: 5th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3185)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Friendly, Professional, Mutual

Kath at Gala dealt with my cash ISA transfers efficiently and kept me posted with the transactions and followed up with a letter to confirm my requests had been processed. Reviewed on: 11th August 2025

Excellent

Made a difficult situation so easy for me. Stress Free. Reviewed on: 11th August 2025

Simple, Helpful, Reliable

Very easy to use and flexible options. Great customer service. Reviewed on: 11th August 2025

Friendly, Helpful and Scottish

Main thing is that its Scottish. Reviewed on: 11th August 2025

Excellent, Welcoming, Professional

As always excellent service from Rachel. Reviewed on: 11th August 2025

Local, friendly, efficient

Easy helpful advice and interest in my needs. Reviewed on: 11th August 2025

Very Good Indeed

Treated very well. No appointment needed. Reviewed on: 11th August 2025

Enjoyable, Calming, Reassuring

Good products. Excellent staff. First Class experience. Reviewed on: 11th August 2025

First Class Contact

Face to face contact, based in Scotland with Scottish headquarters. Reviewed on: 11th August 2025

Great, Friendly, Service

I have saved with the SBS for some years now and am happy you still have offices. I can visit and I don't have to do anything online. Reviewed on: 11th August 2025

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