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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,193 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Very good service

5
The staff are always very friendly, helpful and efficient. The interest rates are good. Reviewed on: 31st July 2025

Polite and professional

5
Very helpful and polite and knowledgeable. Reviewed on: 31st July 2025

Excellent customer service

5
Very courteous and comprehensive service. Knowledgeable and friendly staff. Reviewed on: 31st July 2025

Helpful and friendly

5
Very helpful, approachable, everything explained clearly, very friendly. Reviewed on: 31st July 2025

Fabulously great service

5
Excellent service, accurate information and good communication with the staff. Reviewed on: 31st July 2025

Excellent service with good products

5
Friendly, helpful staff. Good products. Saturday openings would be useful though. Reviewed on: 31st July 2025

In branch service review

5
A great branch with excellent staff. Reviewed on: 31st July 2025

Quick, easy, friendly

5
Always a good experience in the Aberdeen branch. Reviewed on: 31st July 2025

In branch service review

5
My wife and I came to top up our cash iSAs.Sophie was very well informed and it was a good experience. Reviewed on: 31st July 2025

Great services

5
I like that they still use passbooks. Reviewed on: 31st July 2025

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