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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,194 reviews, last reviewed 9th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service I phoned up to ask for some assistance and Audrey was extremely helpful and very friendly. Reviewed on: 9th March 2026
Louis's avatar
Louis

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

In branch service review

5
Supportive staff, really efficient - looking forward to the Society everts again. Reviewed on: 11th July 2025

In branch service review

5
Helpful colleagues in Edinburgh. Reviewed on: 10th July 2025

Sottish Building Society - excellent service.

5
I have had Savings Accounts with Sottish Building Society for many years now and the service from the Galashiels branch has always been excellent. Reviewed on: 10th July 2025
THOMAS J's avatar
THOMAS J

Friendly, face-to-face contact

5
I value the branch location and the friendly phone staff. Reviewed on: 7th July 2025

Welcoming, informative, professional

5
Having an outlet for face-to-face transactions as well as competitive interest rates were a deciding factor for membership. Prompt service, discrete seating as well as knowledgeable and friendly staff. All good, can't think of any improvements needed. Reviewed on: 7th July 2025

Convenient, knowledgeable, competitive

5
Easy access friendly welcome - no wait. My queries were answered and opened new account. Reviewed on: 7th July 2025

Very helpful

5
Local in Galashiels - but hours are very limited, closing at lunch and then mid-afternoon. Reviewed on: 7th July 2025

Very helpful and courteous

5
Always very helpful and efficient. Reviewed on: 7th July 2025

SBS - Yes!

5
Local Troon branch has very friendly and helpful staff who are know all about the society's products. Reviewed on: 6th July 2025
allan s's avatar
allan s

Friendly, efficient, safe

5
I wanted to reinvest the moneyfrom my maturing 2-year bond, The assistant explained my options clearly and helped me with the form filling for my new bond. I am happy with the present service. Reviewed on: 4th July 2025

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