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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.89

Based on 3,196 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

In branch service review

Positive experience. Staff all friendly, helpful and informative. Everything explained clearly and concisely. Reviewed on: 4th July 2025

Very helpful

Staff were very helpful and professional. Reviewed on: 4th July 2025

Friendly, welcoming, helpful

Good savings rates. Staff were very friendly, knowledgeable and helpful. Reviewed on: 4th July 2025

Patience, simple, delight

I find the staff polite, very helpful and supportive. Reviewed on: 4th July 2025

Loyal, local, valued

Excellent, speedy, quick, knowledgeable, helpful service. Felt like a valued customer. Reviewed on: 4th July 2025

Very helpful and efficient

No improvements needed. Service was efficient and very helpful. No complaints whatsoever. Reviewed on: 4th July 2025

Efficient, friendly, communicative

Friendly and competent. Privacy offered when discussing confidential matters. Reviewed on: 4th July 2025

Local, excellent service

Local to me, good staff, excellent service received. Reviewed on: 4th July 2025

Friendly, competitive, Scottish

Friendly service. Explained things clearly. Reviewed on: 4th July 2025

A pleasant experience

Easy to stop in and speak to the financial advisor. I didn't see any rate of interest when I came in. Reviewed on: 4th July 2025

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