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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,196 reviews, last reviewed 9th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

In branch service review

5
I sometimes struggle to understand saving and Kaia was very patient with me. Reviewed on: 27th June 2025

Good, Branch, Location

5
Better than the daily road location. Reviewed on: 27th June 2025

Thorough, Knowledgeable, Professional

5
I was very grateful to the branch staff to talk me though everything. Reviewed on: 27th June 2025

Very good, but this question is repetitive.

5
Answer phone promptly, Excellent service, Provide not online access to account. Good that you'll see client without an appointment. Reviewed on: 27th June 2025

Friendly, Accurate, Service

5
Staff there are friendly and well informed. Rates are competitive. Cant think of any improvements. Reviewed on: 27th June 2025

Good Customer Service

5
Helpful, Friendly staff at all times. Reviewed on: 27th June 2025

Excellent, Friendly, Local

5
The service was so good, I've have come to open a second account. Aberdeen branch staff were flawless in their manner and the information given. I feel very happy to have my account here. Reviewed on: 27th June 2025

Informative and Local

5
Opening an ISA was an easy process Sophie was very informed and listened to all of my qualms and questions. Reviewed on: 27th June 2025

Very Helpful Staff

5
The girl are always lovely here and answered all of my questions. Reviewed on: 27th June 2025

In branch service review

4
Wrote a letter, someone phoned back. Staff from your Aberdeen branch go in touch everything was sorted. Reviewed on: 27th June 2025

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