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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.89

Based on 3,196 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Simple, Stressless, Friendly

No improvement needed . Always a pleasure to come in. Reviewed on: 17th June 2025

Not enough shops

Very trustworthy company, Scottish based. Reviewed on: 17th June 2025

Worth dealing with

Very easy to deal with , Knowledgeable helpful staff. Reviewed on: 17th June 2025

Great service, Friendly, Nice

Staff are polite and do anything for you. Reviewed on: 17th June 2025

Good, Polite, Helpful

Staff are very polite and very helpful. Reviewed on: 17th June 2025

Pleasant, Quick service

Vary happy with my telephone and postal experience. Also with the efficient way you dealt with my application and quickly opened my cash ISA for me. Nothing needs to be improved. Thank you. Reviewed on: 17th June 2025

Quick, Efficient, Helpful

Very quick and helpful, no fuss, very happy thank you. Reviewed on: 17th June 2025

Kind, Easy, Patient

Natalie was very patient and took the time to help us understand everything. Reviewed on: 17th June 2025

A Fine Service

Very happy about every part except the phones. I phoned and was on hold for an hour before getting though. Reviewed on: 17th June 2025

In branch service review

Easy to contact, easy to understand. Decent rates of interest. Reviewed on: 17th June 2025

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