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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.90

Based on 3,194 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent Customer Service I phoned up to ask for some assistance and Audrey was extremely helpful and very friendly. Reviewed on: 9th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Scottish, Local, Friendly

Service was great, very informative and helpful. Reviewed on: 23rd May 2025

In branch service review

Efficiency from start to finish is critical. Reviewed on: 23rd May 2025

Helpful, Informative, Competitive

Following problems logging into website and a query about interest payments was helped with both. Reviewed on: 23rd May 2025

Enlightening, Honest, Loyal

5 9 10 on today, basis which was very enlightening, very welcoming and honest. Above all seems to be encouraging loyalty. Reviewed on: 23rd May 2025

Very helpful Professional

Saw immediately without an appointment. Staff were knowledgeable and efficient and most helpful. Reviewed on: 23rd May 2025

Local, Friendly, helpful

Staff very helpful and gave me lots of useful information in order to make a decision about my new account. First class service thank you. Reviewed on: 23rd May 2025

Informal, Polite, Caring

Come in to pay a cheque in. Asked if I needed a review was a lovely interaction. Reviewed on: 23rd May 2025

Accessible, Helpful, Efficient

Access the branches, more interest please, not having to do things online. Reviewed on: 23rd May 2025

Personal, Engaging, good interest

Enjoy personal service. Moving from nationwide as no local branches and I like passbooks. Reviewed on: 23rd May 2025

Friendly Staff

Stable rates, good quality conversation. Reviewed on: 23rd May 2025

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