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Scratch & Patch: Pet insurance reviews

View other Scratch & Patch products
4.75
Based on 276 reviews, last reviewed 26th Sep 2025
23800% increase in 5 star reviews
in the past 90 days
800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
8%
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1%
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1%
See only 1 star reviews
3%

Latest highest rating:

5

Never had any issues with the pet insurance Never had any issues with the pet insurance Reviewed on: 18th September 2025
karen marshall's avatar
karen marshall

Latest lowest rating:

2

Wasn’t easy to go through quote but did get enough i... Wasn’t easy to go through quote but did get enough info about the product. I would prefer a bit more coverage but I haven’t had to claim yet Reviewed on: 26th September 2025
Dean t's avatar
Dean t
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About this product

Scratch & Patch offer pet insurance policies to cover dogs and cats.

There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If you insure more than one pet with Scratch & Patch, you can get a discount.

Scratch & Patch pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Scratch & Patch before, you can also leave a review and share your experience.

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Scratch & Patch Pet insurance reviews (276)

Friendly and sympathetic service

5
Unfortunately had to make claim for our dog but when I contracted Scratch and Patch they were helpful and sympathetic and settled the claim to our policy limit Reviewed on: 15th September 2025
Ivan Metcalf's avatar
Ivan Metcalf

Scratch & Patch were there when I needed them after...

5
Scratch & Patch were there when I needed them after being let down by another Company. Communication is excellent. Reviewed on: 15th September 2025
Samantha A's avatar
Samantha A

Easy website access to site

5
Easy access to site good price and cover haven’t had to claim yet so can’t comment on this service. Reviewed on: 15th September 2025
Barry T's avatar
Barry T

Insurance has never been so hassle free.

5
Insurance has never been so hassle free. I have total faith with Scratch&Patch Reviewed on: 15th September 2025
Tracey Miller's avatar
Tracey Miller

Fantastic

5
They are good, best ever, great at listening, xx Reviewed on: 15th September 2025
Karen C's avatar
Karen C

Great experience.

5
Great experience, no issues easy to set up, good costs. Reviewed on: 15th September 2025
Charlotte R's avatar
Charlotte R

Peace of mind for my girl, knowing that she will hav...

5
Peace of mind for my girl, knowing that she will have all she needs. Reviewed on: 15th September 2025
Elaine 's avatar
Elaine

Great company

5
Best company which I find, great communication, good value of Monday and service Reviewed on: 15th September 2025
Kamila M's avatar
Kamila M

I haven't actually claimed, but my experience regers...

5
I haven't actually claimed, but my experience regerstering was quick and easy Reviewed on: 15th September 2025
Michelle G's avatar
Michelle G

Just used the website to date but all worked well

5
Just used the website to date but all worked well Reviewed on: 15th September 2025
Bernard B's avatar
Bernard B

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