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Shawbrook Bank: Loans reviews

4.78
Based on 694 reviews, last reviewed 24th Oct 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025
A Knight 's avatar
A Knight

About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Loans reviews (694)

Review of the Shawbrook Bank, Loans:

Excellent

5
Excellent customer service very professional and efficient and polite Reviewed on: 5th February 2019

Very efficient in the way it was arranged.

5
Shawbrook assisted me in a loan in a very efficient and thorough manner. It was agreed very quickly and the funds were available extremely quickly without any trouble at all. Reviewed on: 5th February 2019

WITHOUT ANY HAZEL THEY ARE BEST SERVICE

5
VERY GOOD SERVICE . NO WAITING AND MONEY IS ON TIME IN MY BANK. Reviewed on: 5th February 2019

Excellent loans provider

5
I am very satisfied with the service and the process of getting a loan with Shawbrook. Everything went very smooth. Reviewed on: 5th February 2019

Brill bank

4
I have never had a loan before and shawbrook helped me all the way through the process Reviewed on: 5th February 2019

EXCELLENT SERVICE!

5
Easy to apply for, quick decision, great rates! Reviewed on: 5th February 2019

Nice and simple

5
Taking out a loan with shawbrook was quick and easy. I would definitely use them again. Reviewed on: 5th February 2019

great service

4
very good and fast service very friendly staff and helpfull . Reviewed on: 5th February 2019

Easy application

5
I found it easy to apply. The decision was quick and I knew how much I would be paying Reviewed on: 5th February 2019

This is the most friendly and understanding easy to understand company.

5
So far the best financial products on the market. Very helpful. Reviewed on: 5th February 2019

Quick and efficient service

5
I took out a 12 month loan last year with Shawbrook and the whole process from start to finish was efficient and very straightforward. The staff are friendly, down to earth and easy to deal with. The funds were with me within a couple of days once approved. Highly recommended. Reviewed on: 5th February 2019

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