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Shawbrook Bank: Loans reviews

Name: Loans
Rating: 4.78 (694 reviews)

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4.78

Based on 694 reviews, last reviewed 24th Oct 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025

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About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Loans reviews (694)

Review of the Shawbrook Bank, Loans:

Excellent

Excellent customer service very professional and efficient and polite Reviewed on: 5th February 2019

Best Option

Every step was quick and easy. Excellent rate. Good customer service. Reviewed on: 5th February 2019

Excellent company

Easy to apply, super quick decision and fabulous after care. Reviewed on: 5th February 2019

Positive Proffesional approach

I took some time to decide which company would be the right one to deal with and when I spoke with the agent from Shawbrook the way they helped me to understand what they would provide me with and the positive attitude they had swung me in their favour. Reviewed on: 5th February 2019

There for you when no one else is

I was desperate for a quick loan and my credit rating wasn’t that good and Shawbrook Bank considered me and I had the funds in my account within 24hrs. The process was straight forward and stress free. Reviewed on: 5th February 2019

Fast Efficient service

Shawbrook get 5 stars from me. Genuine up front information, easy use of online application and fast, efficient service with excellent customer service. Reviewed on: 5th February 2019

Great people

Easy to apply and a no nonsense procedure Reviewed on: 5th February 2019

Brilliant fast friendly

I have taken out two loans with Shawbrook Bank and found the whole experience easy very fast but most of all friendly and professional and clear to understand what you are getting. The staff take time to go through everything with you to make sure it's the right product for you which is brilliant. I am very happy with the service I received and would highly recommend this bank to my family and friends. Reviewed on: 5th February 2019

Excellent service

Gave me exactly what I was looking for Reviewed on: 5th February 2019

Loan for a car

Hade excellent service very fast receiving the loan I would certainly recommend Shawbrook very efficient Reviewed on: 5th February 2019

Reliable

Very good service overall Easy and fast process Reviewed on: 5th February 2019

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