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Shawbrook Bank: Savings reviews

4.85
Based on 1,778 reviews, last reviewed 19th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Shawbrook Bank treatment of loyal customers Shawbrook Bank advertsing a a new Bonus Easy Access Savings Account Issue 2 4.31% AER (variable) for the first 12 months – includes a 2.31% AER fixed... Read more Reviewed on: 19th October 2025
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Vic M

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1778)

staff are very efficient , and helpful

5
staff are very efficient , and helpful Reviewed on: 26th February 2024

Very user friendly website for easy drosits and with...

5
Very user friendly website for easy drosits and withdrawals. Some of the best interest rates on savings. Reviewed on: 26th February 2024

Good Management and prompt reminders of maturity

5
Good Management and prompt reminders of maturity Reviewed on: 26th February 2024

Cash savings account review

5
I was looking for a cash savings account that would be easy to manage and found the Shawbrook account matched my needs perfectly. Everything was sorted out online and I have had no problems with the account. Additionally I have had to deal with Shawbrook following a bereavement and their bank was the quickest to respond out of all of the 6 institutions that I had to deal with. Reviewed on: 26th February 2024

If Carlsberg did savings accounts...

5
My savings account was very quick an easy to open but is very, very secure and the interest rate is great too. Does what it says on the tin. Reviewed on: 26th February 2024

Easy to use great rates available for savers!

5
Easy to use great rates available for savers! Reviewed on: 26th February 2024

Great interest savings account

5
Very easy to set up an account - felt reassured that everything was safe. Very good interest rate on savings. Reviewed on: 26th February 2024

Great Bank Great Setvice

5
Being saving with Shawbrook for a number of years ad had great service with rates always slightly better than most. Reviewed on: 26th February 2024

Very good service with timely updates.

5
Very good service with timely updates. Reviewed on: 26th February 2024

A bank that listens to its customers - now that's rare!

5
I have had saving accounts with Shawbrook for over 4 years and throughout that time (and now) have always experienced exceptional and prompt service from them. Their staff are knowledgeable on all aspects of savings and it so very easy to communicate with them. I have discovered that, contrary to most banks, they actually listen to the views of their customers. Reviewed on: 26th February 2024

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