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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2755 reviews)

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4.87

Based on 2,755 reviews, last reviewed 19th Apr 2026

86% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2755)

Customer focused

I remember, I called you with a problem a few years back and you are fantastic. Reviewed on: 22nd March 2025

Good products and customer service.

Good products and customer service. Reviewed on: 22nd March 2025

I have hearing loss and staff are always considerate...

I have hearing loss and staff are always considerate when I ask them to speak slowly. My requests are always dealt with promptly and confirmed in writing. I do not have to wait long to get through on the phone and it is good to be able to speak to a human. ! Reviewed on: 22nd March 2025

Wide range of products, very competitive rates and g...

Wide range of products, very competitive rates and good online service. Reviewed on: 21st March 2025

Excellent service.

Easy to set up, and excellent service. Reviewed on: 21st March 2025

Shawbrook provide a good all-round service.

Shawbrook provide a good all-round service. Easy to use web-site, good interest rates, easy to renew fixed bonds, all transactions documented. They are a professional institution and provide good security that makes me feel my money is safe with Shawbrook Reviewed on: 21st March 2025

Good rates of interest, helpful and informative people

Good rates of interest, helpful and informative responses to queries Reviewed on: 21st March 2025

Recommended by Martin Lewis.

Recommended by Martin Lewis. Never regretted it. Shall continue saving with them. Reviewed on: 21st March 2025

Quick and easy to change accounts and keep you updat...

Quick and easy to change accounts and keep you updated by email of money being added Reviewed on: 21st March 2025

Cash ISA help

I needed some help when my ISA matured and I wasn’t sure what I needed to do as my husband had recently passed away and had taken care of our finances. I phoned up the bank and a very sympathetic member of staff helped me and gave me some options to consider and some general ISA advice without putting any pressure on me . She also offered to make a note on my account that I was cautious about dealing with my finances online and actually completed the transaction when I’d made my decision about what I wanted to do. Reviewed on: 21st March 2025

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