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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1780 reviews)

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4.85

Based on 1,780 reviews, last reviewed 16th Dec 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Seamless and hassle free. Seamless and hassle free. Great rates too Reviewed on: 16th December 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1780)

Review of the Shawbrook Bank, Savings:

No problems

So far I have had no problems with Shawbrook Bank. Alll my transactions have been actioned swiftly, efficiently and with no fuss. Reviewed on: 28th March 2025

good service

good service - good interest rate Reviewed on: 25th March 2025

Good rates and customer service!

Good rates and customer service! Reviewed on: 25th March 2025

They did every thing I asked and

They did every thing I asked and were very helpful. Reviewed on: 24th March 2025

Ticks all the boxes

Customer service is never rushed and they take time to enable my understanding so I can make informed choices. Easy to get hold of and transactions simple and straightforward. Not to too many products but enough to be competitive Reviewed on: 24th March 2025

Excellent customer service

I transfer ISA's into and out of my Shawbrook account and the process is always seamless, and if I do need to contact customer service their response is always timely and comprehensive. Shawbrook generally offer highly competitive interest rates... Reviewed on: 24th March 2025

All round recommendation

Timely reminder of maturities and clear options with very competitive rates for us savers. Always replies to online queries. Although probably generated responses they have been on point. Reviewed on: 24th March 2025

Having savings with Shawbrook Bank

Having savings with Shawbrook Bank for many years without any problems is a great comfort Reviewed on: 24th March 2025

Trustworthy

Competitive rates, good selection of accounts and a secure website. Trustworthy. Reviewed on: 24th March 2025

There's always an investment to suit my needs.

There's always an investment to suit my needs. Reviewed on: 24th March 2025

Very helpful staff

Very helpful staff, if you need to make a phone call. It is always good to know you can speak to a person and not a machine/AI. Good returns on products. The website is very user friendly and intuitive to use. Reviewed on: 24th March 2025

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