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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1778 reviews)

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4.85

Based on 1,778 reviews, last reviewed 19th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Shawbrook Bank treatment of loyal customers Shawbrook Bank advertsing a a new Bonus Easy Access Savings Account Issue 2 4.31% AER (variable) for the first 12 months – includes a 2.31% AER fixed... Read more Reviewed on: 19th October 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1778)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

They did every thing I asked and

They did every thing I asked and were very helpful. Reviewed on: 24th March 2025

Ticks all the boxes

Customer service is never rushed and they take time to enable my understanding so I can make informed choices. Easy to get hold of and transactions simple and straightforward. Not to too many products but enough to be competitive Reviewed on: 24th March 2025

Excellent customer service

I transfer ISA's into and out of my Shawbrook account and the process is always seamless, and if I do need to contact customer service their response is always timely and comprehensive. Shawbrook generally offer highly competitive interest rates... Reviewed on: 24th March 2025

All round recommendation

Timely reminder of maturities and clear options with very competitive rates for us savers. Always replies to online queries. Although probably generated responses they have been on point. Reviewed on: 24th March 2025

Having savings with Shawbrook Bank

Having savings with Shawbrook Bank for many years without any problems is a great comfort Reviewed on: 24th March 2025

Trustworthy

Competitive rates, good selection of accounts and a secure website. Trustworthy. Reviewed on: 24th March 2025

There's always an investment to suit my needs.

There's always an investment to suit my needs. Reviewed on: 24th March 2025

Very helpful staff

Very helpful staff, if you need to make a phone call. It is always good to know you can speak to a person and not a machine/AI. Good returns on products. The website is very user friendly and intuitive to use. Reviewed on: 24th March 2025

Good rates and good service

I have been saving with Shawbrook now for a few years and they always provide good rates. If I have any questions it is easy to leave a message and they generally respond very quickly with an answer. Reviewed on: 24th March 2025

An excellent bank for Personal Saveres

Website easy to use. Deposits easy to make. Interest rates are very competitive and often higher than any other savings banks. The Customer Service response via telephone is excellent. I never have to wait much more than a couple of minutes for my call to be answered. Staff extremely knowledgeable and make investing easy and ISA transfers via Customer Service is easy. This is an excellent bank for service to savers. Reviewed on: 24th March 2025

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