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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

It is just so easy to do it on line...

5
It is just so easy to do it on line Reviewed on: 21st March 2025

great company for my ISA

5
great company for my ISA Never have a problem with them Reviewed on: 21st March 2025

Happy customer.

5
Money is always transferred promptly and the website is easily navigable. Interest rates close to market leaders. Reviewed on: 21st March 2025

Easy to use

5
Never had any problems, easy to use Reviewed on: 21st March 2025

So easy to use the online banking service.

5
So easy to use the online banking service. Great rates. Reviewed on: 21st March 2025

Happy with savings and service.

4
Happy with savings and service. Relatively easy to use Reviewed on: 21st March 2025

Great banking experience.

5
Easy to use website, good range of saving products, great rate of interest. Reviewed on: 21st March 2025

Great products at great rates, with an easy to navig...

5
Great products at great rates, with an easy to navigate web-site, nice job! Reviewed on: 21st March 2025

Helpful humans on the phone

5
I opened a fixed rate ISA with money to be transferred from another ISA where the rate had dropped. I'm not tech savvy so panicked a bit when money didn't show immediately so phoned. A response from a person was almost immediate and everything explained in a friendly, efficient manner. So rare these days. Reviewed on: 21st March 2025

no probs

4
no problems difficult to make this have more words Reviewed on: 21st March 2025

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