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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2666 reviews)

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4.88

Based on 2,666 reviews, last reviewed 19th Feb 2026

82100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Helpful customer service They really helped when I had a low interest fixed rate ISA, allowing me to move it without penalty. As I result, I've kept the initial investment wit... Read more Reviewed on: 19th February 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2666)

Review of the Shawbrook Bank, Savings:

Shawbrook Bank offer excellent information and services

Shawbrook Bank offer competitive rates, excellent information, services and speedily deal with transactions or enquiries. Reviewed on: 26th February 2024

Web site easy to use.

Web site easy to use. When i have spoken to customer service they are very friendly professional & helpful Reviewed on: 16th January 2026

Very helpfulwith good advice and patience with olde...

Very helpfulwith good advice and patience with older generation. Reviewed on: 16th January 2026

Thoughts on Shawbrookl

All very helpful and professional Reviewed on: 16th January 2026

Great saving bank to deal with, excellent savings ra...

Great saving bank to deal with, excellent savings rates and very good customer service Reviewed on: 16th January 2026

Simple and clear online banking system .

Simple and clear online banking system .You can always speak to someone on the phone if you have a problem .The online messaging service works well .You always get a prompt reply Reviewed on: 16th January 2026

Opening an account was simple & straightforward

Opened a cash ISA with Shawbrook and the whole process, including a transfer in, was very straightforward thanks to their very helpful staff. Reviewed on: 16th January 2026

Shawbrook are always helpful

Shawbrook are always helpful and when I took out an Isa with them the rate remained the same. I had previously taken out another Isa with a different company and the rate went down in the second month Reviewed on: 16th January 2026

Always straightforward and informative

Always straightforward and informative Reviewed on: 16th January 2026

Too soon.

Too soon. I am a recent investor. Reviewed on: 16th January 2026

Quality service

Good service underpinned by friendly knowledgeable staff. Reviewed on: 16th January 2026

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