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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Top ISA rates, fixed rates.

5
Top ISA rates, fixed rates. Good web site. Reviewed on: 20th March 2025

Always a good serviceservice

5
Always a good service. Friendly staff and messages quickly dealt with. Reviewed on: 20th March 2025

Positive response from Which about Shawbrook Bank.

5
I am very pleased with Shawbrook Bank especially when I phone Which for advice and always get a favourable response from Which about Shawbrook Bank. Reviewed on: 20th March 2025

Near top for interest rates

5
Consistently near the top for isavings nterest rates Reviewed on: 20th March 2025

5 star combination

5
Brilliant service and great products = winning combination for me!! It’s been a very refreshing change to talk to a human first instead of a chat bot Reviewed on: 20th March 2025

An excellent cash ISA provider

5
I have had several cash ISAs with Shawbrook who have always offered competitive interest rates. Management of these accounts online is easy and user friendly. I have also had excellent service when contacting Shawbrook by phone. Reviewed on: 20th March 2025

As an online provider, Shawbrook Bank offer a safe p...

5
As an online provider, Shawbrook Bank offer a safe place for my investment. Their customer service is excellent and they offer a variety of financial products, keeping up with the markets Reviewed on: 20th March 2025

I have an easy access saving account.

5
I have an easy access saving account. The whole process was easy. Had to call couple of times and received very clear answers. Reviewed on: 20th March 2025

Great savings rates

5
Great savings rates, Shawbrook are usually top or near to the top in rates tables. Clear, easy to use website. Reviewed on: 20th March 2025

My savings

5
I have been with them for quite a while and have always been treated very well Reviewed on: 20th March 2025