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Shawbrook Bank: Savings reviews

4.81
Based on 2,757 reviews, last reviewed 11th Jun 2026
97% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026
PAUL's avatar
PAUL

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Fabulous online banking and great customer service

5
Fabulous online banking and great customer service Reviewed on: 20th March 2025

Excellent service with easy access to accounts and t...

5
Excellent service with easy access to accounts and transfers Reviewed on: 20th March 2025

They are a very Reliable Bank

5
They are a very reliable bank and have always been very helpful in any communication that I have had with them. There interest rates are very competitive, normally very near the best around. Don't take my word for it, open an account and start saving... Reviewed on: 20th March 2025

Great interest rates and good customer service

5
Great interest rates and good customer service Reviewed on: 20th March 2025

Recommend

5
Good rates and good customer service Reviewed on: 20th March 2025

Very easy to look at my investment both on line and...

5
Very easy to look at my investment both on line and dealing with staff.any queries I have had were dealt with well Reviewed on: 20th March 2025

Transfer from another provider..

5
Transferred isa smoothly keeping me informed at all times and the rate wasn’t bad either . it is easy to keep track on their website too. I can’t fault them . Reviewed on: 20th March 2025

I had problems opening a new cash ISA, the problem c...

5
I had problems opening a new cash ISA, the problem created by myself. One call sorted this issue. Reviewed on: 20th March 2025

Have used this bank for 15 years and have never had...

5
Have used this bank for 15 years and have never had a problem Reviewed on: 20th March 2025

Great service competitive interest rates i would hi...

5
Great service competitive interest rates i would highly recommend Reviewed on: 20th March 2025

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