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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1776 reviews)

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4.87

Based on 1,776 reviews, last reviewed 16th Jul 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1776)

Good Rates, Good Security, Good Customer Service

Good Rates, Good Security, Good Customer Service Reviewed on: 26th February 2024

If I can do it anyone can do it

Opening a savings account with Shawbrook was very quick and easy. Just about everything you need to know is on the website and I have only had to contact them by phone once. On that occasion the answered the call promptly, were polite and gave me the answer straight away. I'm loving the interest. Reviewed on: 26th February 2024

Competitive savings interest rates.

Competitive savings interest rates.Good customer service.Excellent online facilities Reviewed on: 26th February 2024

Easy access.

I have a savings account, everything is easy to do online Reviewed on: 26th February 2024

Best Banking Online Experience

Easy to set up; everything worked first time with no teething IT issues which is unlike my other online banking experiences - cant recommend more highly Reviewed on: 26th February 2024

Easy easy to use on-line - very competitive rates

Easy easy to use on-line - very competitive rates supporting savers due difficult times. Well done Shawbrook Reviewed on: 26th February 2024

Investment made easy

Very easy to invest with them the whole process was simple from the start Reviewed on: 26th February 2024

Always had good.service

Always had good. Customer service. Eastport to contact by phone. Reviewed on: 26th February 2024

Straight forward no hassle customer service

Straight forward no hassle customer service Reviewed on: 26th February 2024

The Ronseal Bank - Does Exactly What It Says On The Tin

Initial sign up for the savings and ISA accounts was simple, straightforward and fast after all the security checks, with just the right balance of online application and personal interaction. Updates, interest payments and withdrawals happen as they should with no drama. Communications are limited (via text or email) to those advising of new, higher featured products and services, nothing spurious or intrusive. Would definitely recommend. Reviewed on: 26th February 2024

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