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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1776 reviews)

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4.87

Based on 1,776 reviews, last reviewed 16th Jul 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1776)

Good rates and great service!

Shawbrook consistently offer the best savings rates. I've also had excellent customer service when dealing with my late husband's investments, and when I made a mistake on my own savings. I can highly recommend them. Reviewed on: 26th February 2024

good all round service, easy to navigate the website...

good all round service, easy to navigate the website, good products, customer service excellent, knowable ,friendly staff. Reviewed on: 26th February 2024

Excellent company

Great advice when I needed it with the agents being friendly and knowledgeable. Reviewed on: 26th February 2024

Very helpful people on the phone.

Very helpful people on the phone.Excellent customer service. Reviewed on: 26th February 2024

It’s quite a daunting experience to entrust your sav...

It’s quite a daunting experience to entrust your savings to a bank outside the usual big name banks. Thankfully Shawbrook delivered everything they said they would in terms of rates and dates. Their website is easy to use and their personal service by phone is also excellent. I was more than happy to continue saving with them when they offered a higher rate. Reviewed on: 26th February 2024

Great company, very easy to deal with, super custome...

Great company, very easy to deal with, super customer service. Always able to speak to an advisor.. Reviewed on: 26th February 2024

Extremely competitive savings accounts which are eas...

Extremely competitive savings accounts which are easily accessed. Good choices for different situations mean that there is an account offered for everyones wishlist! Reviewed on: 26th February 2024

This has been the best bank for savings I’ve come ac...

This has been the best bank for savings I’ve come across. I’ve recommended them to others and they agree. Sadly, given that I’ve reached my limit with them I have to go elsewhere but I know the next provider won’t come anywhere close. Reviewed on: 26th February 2024

Great interest rate on easy access savings.

Great interest rate on easy access savings. Reviewed on: 26th February 2024

Always very good savings rates,easy process to navig...

Always very good savings rates,easy process to navigate to the right account Reviewed on: 26th February 2024

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