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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1776 reviews)

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4.87

Based on 1,776 reviews, last reviewed 16th Jul 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1776)

1 year fixed ISA.

1 year fixed ISA. Transfer seamless and best rate. Reviewed on: 26th February 2024

We opened 2 accounts - very easy and user friendly

We opened 2 accounts - very easy and user friendly Reviewed on: 26th February 2024

First port of call for savings

Been saving with Shawbrook for a few years now. At first I hadn’t any experience with their products but the detailed product information and competitive rates assured me that I would be happy to trust them with my savings. I was not disappointed. The website is clear and use friendly and customer service via messaging and phone was supportive, helpful and informative. Answers felt personal and not just a ‘boilerplate’ response. Options on maturity excellent with plenty of time to decide. Feel valued as a customer. Reviewed on: 26th February 2024

Excellent customer service and good value for money

Excellent customer service and good value for money Reviewed on: 26th February 2024

Good products - competitive .

Good products - competitive . Very good customer service Reviewed on: 26th February 2024

Good savings rates and the App works well.

Good savings rates and the App works well. Like the two stage verification when logging in Reviewed on: 26th February 2024

Low key and excellent

I have opened and transferred ISAs with Shawbrook. On one occasion, they advised me I'd chosen the wrong ISA and recommended one with a higher rate of interest so they do take a genuine interest (!) in their customers. We are not just account numbers to them. I like them so much I just opened an instant savers account so my rainy day fund can earn a bit more interest until I need it. I am a firm believer that good customer service is almost invisible and doesn't come with bells and whistles and 'hey, look what I'm doing for you! We used some of your money to pay Ant and Dec too!' and Shawbrook is very definitely not like that. Reviewed on: 26th February 2024

I had isa cash with you and it was by far the best r...

I had isa cash with you and it was by far the best rate and service of any of my other banks Reviewed on: 26th February 2024

Shawbrook excelds .

Trouble free website. XL in both 1 yr bonds and easy access savings. Thats all you need to know.Enough. Do you want my bloody life story.ddfghjjjjhgddtyuikiihgfrrtyuikkjhgftyyjjkjbvcxfvhjjjvcffhjknvcfghjjkjjhg Reviewed on: 26th February 2024

Great savings rates and helpful customer service

Great savings rates and helpful customer service Reviewed on: 26th February 2024

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