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Shawbrook Bank: Savings reviews

4.81
Based on 2,757 reviews, last reviewed 11th Jun 2026
97% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026
PAUL's avatar
PAUL

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Great, easily accessible savings

5
Shawbrook has provided great, easily accessible savings opportunities for me. Reviewed on: 20th March 2025

Good interest rates, quick & reliable customer service.

5
There's always a competive interest rate on offer. Customer service is good & reliable - I usually get an answer by next working day. Reviewed on: 20th March 2025

Great rates, great comms

5
Great rates, very competitve, clear communication, easy to use and log in to track savings. Would absolutely recommend. Reviewed on: 20th March 2025

Great bank

5
One of the best decisions I've made to open a savings account with Shawbrook good interest rates and very simple to access Reviewed on: 20th March 2025

A good customer experience.

5
Always feel that they are on the side of the customer. Phone calls answered promptly. Fair saving rates offered. Reviewed on: 20th March 2025

No problems with communication.

5
No problems with communication. All good. Reviewed on: 20th March 2025

Excellent service all round.

5
Excellent service all round. Good website. Good customer service. Competitive packages Reviewed on: 20th March 2025

Saving and investors

5
Very good and helpful for people who want to start investing and saving. Reviewed on: 20th March 2025

great all rounder...

5
great rates, accessible website, customer service quick and efficient Reviewed on: 20th March 2025

Recommemded

5
Easy to use online banking with back up phone customer service if you’re worried about anytjing Reviewed on: 20th March 2025

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