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Shawbrook Bank: Savings reviews

4.88
Based on 2,720 reviews, last reviewed 13th Mar 2026
86700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

No problems contacting you. No problems contacting you. Competitive rates Reviewed on: 13th March 2026
Emyr Roberts's avatar
Emyr Roberts

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026
Pat's avatar
Pat

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2720)

Review of the Shawbrook Bank, Savings:

Shawbrook Bank offer excellent information and services

5
Shawbrook Bank offer competitive rates, excellent information, services and speedily deal with transactions or enquiries. Reviewed on: 26th February 2024

Attractive Rates

4
What attracted me to Shawbrook were the competitive interest rates offered and indeed, still keep me with you! The online service matches that of other account providers I use although out of seven providers I find navigating the Shawbrook site the hardest. Finding the latest letter/message isn't easy for me. However, I'm satisfied with the level of professionalism demonstrated and the performance of your banking business to date. Reviewed on: 29th February 2024

Great experience so far

5
So easy to open an account. Very responsive to my communication. Great value Reviewed on: 29th February 2024

Easy to use online, easy customer service contact wi...

5
Easy to use online, easy customer service contact with staff who have excellent communication skills. Great rates too. Reviewed on: 29th February 2024

Customer care team is very knowledgeable and helpful

5
Customer care team is very knowledgeable and helpful Reviewed on: 29th February 2024

Fantastic rates and brilliant customer service

5
Fantastic rates and brilliant customer service although I don't want them to get too big otherwise they might become like the other large institutions! Reviewed on: 29th February 2024

Open ended a one year fixed rate isa very efficient...

5
Open ended a one year fixed rate isa very efficient service and very pleased with the rate Reviewed on: 29th February 2024

Shawbrook provides clear proposition.

5
Shawbrook provides clear proposition for my objectives and attractive rewards, with easy administration. Reviewed on: 29th February 2024

Brilliant company to do business with.

5
Brilliant company to do business with. Their website is easy to navigate and when on the phone extremely high level of service. I never have to wait for an age for the phone to be answered! Overall a great experience. Reviewed on: 29th February 2024

Good savings interest rates.

5
Good savings interest rates. Easy to use website. Reviewed on: 29th February 2024

Care and confidence

5
like most folk my wife and I know little about savings.. having dealt with Shawbrook who guided us through our requirements with care and consideration we would recommend them to anyone. Reviewed on: 28th February 2024

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