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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1776 reviews)

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4.87

Based on 1,776 reviews, last reviewed 16th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1776)

Good communication no problem setting up the account

Good communication no problem setting up the account Reviewed on: 26th February 2024

Easy to set up and manage the account, easy contact

Easy to set up and manage the account, good contact, and their rates are decent. I have had several ISAs with them and, after a few difficult experiences elsewhere, they are one of only a few banks I will use. Reviewed on: 26th February 2024

Account query

When I phoned in about my account they knew the answer to my question. Reviewed on: 26th February 2024

Excellent service, very accessible

Excellent service, very accessible Reviewed on: 26th February 2024

Good rates; easy to set up; easy to use.

Good rates; easy to set up; easy to use. Reviewed on: 26th February 2024

Very professional & customer friendly.

Very professional & customer friendly. Portal is straightforward and am pleased with service provided. I would strongly recommend Shawbrook for everyday banking and investing. Interest rates on offer are competitive so considering other products managed by this outstanding firm Reviewed on: 26th February 2024

I have an easy access cash Isa giving me access to m...

I have an easy access cash Isa giving me access to my cash but also saving me tax on my savings interest and all at a competitive rate Reviewed on: 26th February 2024

My investment with Shawbrook.

Shawbrook offered the best deal on the market when I decided to invest my money. Everything was done on line, with all the info being readily available. Reviewed on: 26th February 2024

Best Easy access savings

Easy access savings are excellent and so easy to set up with excellent service. Reviewed on: 26th February 2024

More Ups than downs !

I was kept informed all the time by the bank of various interest rate changes. Unlike some other banks the rates went up which was refreshing as other banks were not changing their savings rates. Everything about Shawbrook is clear and transparent. A great Bank!. I will be remaining with them. Reviewed on: 26th February 2024

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