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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Shawbrook simply the best choice for your savings plan

Shawbrook offer very competitive savings rates, professional staff who deal with your needs promptly and with excellent knowledge of the market. They have an easy to use online application system and provide regular updates to us of any changes to our savings plan with them. Great choice by us in choosing them. Reviewed on: 26th February 2024

Very professional in approach and best rates availab...

Very professional in approach and best rates available in the market Reviewed on: 26th February 2024

Excellent choice

Attracted by good savings rates and choice of Shawbrook has proved to be an excellent one. Customer service excellent Reviewed on: 26th February 2024

excellent customer service by phone

Easy setting up accounts. customer service phone answered quickly Reviewed on: 26th February 2024

So easy, fast, simple, reliable, helpful

So easy, fast, simple, reliable, helpful Reviewed on: 26th February 2024

Very user friendly , efficient online systems.

Very user friendly , efficient online systems. Communication is excellent. Upgradung accounts to better interest rates proactively prompted and very easily done. Can’t fault them. Reviewed on: 26th February 2024

Provided you have a UK bank account and a mobile, op...

Provided you have a UK bank account and a mobile, opening and operating an account could not be simpler. And the monthly interest is welcome Reviewed on: 26th February 2024

Both myself and my wife opened Easy Access and ISA a...

Both myself and my wife opened Easy Access and ISA accounts with Shawbrook, the staff were extremely helpful regarding the questions whilst opening the accounts on line - any questions were answered very courteosly and professionally, we could not ask for more.The rates that we have on our accounts are very good, so all round 10 out of 10 from ourside Reviewed on: 26th February 2024

Savings review

Easy to set up … excellent interest rate Reviewed on: 26th February 2024

Always there to help when needed even though most ac...

Always there to help when needed even though most activity is digital. It 's nice to be able to talk to real people. Their online security is also very good. Reviewed on: 26th February 2024

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