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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1776 reviews)

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4.87

Based on 1,776 reviews, last reviewed 16th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1776)

excellent customer service by phone

Easy setting up accounts. customer service phone answered quickly Reviewed on: 26th February 2024

So easy, fast, simple, reliable, helpful

So easy, fast, simple, reliable, helpful Reviewed on: 26th February 2024

Very user friendly , efficient online systems.

Very user friendly , efficient online systems. Communication is excellent. Upgradung accounts to better interest rates proactively prompted and very easily done. Can’t fault them. Reviewed on: 26th February 2024

Provided you have a UK bank account and a mobile, op...

Provided you have a UK bank account and a mobile, opening and operating an account could not be simpler. And the monthly interest is welcome Reviewed on: 26th February 2024

Both myself and my wife opened Easy Access and ISA a...

Both myself and my wife opened Easy Access and ISA accounts with Shawbrook, the staff were extremely helpful regarding the questions whilst opening the accounts on line - any questions were answered very courteosly and professionally, we could not ask for more.The rates that we have on our accounts are very good, so all round 10 out of 10 from ourside Reviewed on: 26th February 2024

Savings review

Easy to set up … excellent interest rate Reviewed on: 26th February 2024

Always there to help when needed even though most ac...

Always there to help when needed even though most activity is digital. It 's nice to be able to talk to real people. Their online security is also very good. Reviewed on: 26th February 2024

Very helpful and efficient customer service

Very helpful and efficient customer service Reviewed on: 26th February 2024

Good rates, easy to use website site

Good rates, easy to use website site Reviewed on: 26th February 2024

Top bank!

Easy to set up and great interest rates! Reviewed on: 26th February 2024

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