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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2758 reviews)

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4.81

Based on 2,758 reviews, last reviewed 11th Aug 2026

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Withdrawal Withdrawals are a bit slow however overall I'm pleased with the service Reviewed on: 11th August 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2758)

Answered the phone quickly - a rare thing these days!

Answered the phone quickly - a rare thing these days! The person I spoke to was very helpful and gave me all the information I needed. What else is there to say - I was able to set up a new savings account at a higher interest rate from the previous year, so everything felt easy and satisfactory. Thanks Reviewed on: 27th February 2024

Satisfied with the saving rates provided by the bank.

Satisfied with the saving rates provided by the bank. Reviewed on: 27th February 2024

Postal difficulties on occasion when instructions gi...

Postal difficulties on occasion when instructions given as requested but notalways acted upon necessitating telephone call. Reviewed on: 27th February 2024

No fuss very seamless

Ability to open new account very simple and straightforward - with everything easy to understand Reviewed on: 27th February 2024

Competitive rates and easy to set up, made the exper...

Competitive rates and easy to set up, made the experience extremely painless Reviewed on: 27th February 2024

Good rates, excellent website, and good comm7nication

Good rates, excellent website and good communication. Reviewed on: 27th February 2024

Very good savings accounts, with a very good rate

Very good savings accounts, with a very good rate Reviewed on: 27th February 2024

Used for last 4 years.

Used for last 4 years. Good service and rates throughout. Reviewed on: 27th February 2024

ISA & Easy Access Savings

Have both 1 year fixed ISA and variable easy access saving account. Shawbrook offer easy to use service with good interest rates for return on investment. Reviewed on: 27th February 2024

Good savings products and excellent customer service.

Good savings products. The online banking system has less functionality than I am used to from other banks but the customer service is excellent: straightforward, polite and you don't have to hang on the phone for ages to speak with a real person. Reviewed on: 27th February 2024

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