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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1779)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Easy to use

Easy to use account and manage spaces. Reviewed on: 22nd March 2025

good service.

good service.better saving rate.secure website.good customer service Reviewed on: 22nd March 2025

Customer friendly user interface.

Customer friendly user interface. Straightforward to set up account. Friendly and professional staff. Reviewed on: 22nd March 2025

Customer focused

I remember, I called you with a problem a few years back and you are fantastic. Reviewed on: 22nd March 2025

Good products and customer service.

Good products and customer service. Reviewed on: 22nd March 2025

I have hearing loss and staff are always considerate...

I have hearing loss and staff are always considerate when I ask them to speak slowly. My requests are always dealt with promptly and confirmed in writing. I do not have to wait long to get through on the phone and it is good to be able to speak to a human. ! Reviewed on: 22nd March 2025

Wide range of products, very competitive rates and g...

Wide range of products, very competitive rates and good online service. Reviewed on: 21st March 2025

Excellent service.

Easy to set up, and excellent service. Reviewed on: 21st March 2025

Shawbrook provide a good all-round service.

Shawbrook provide a good all-round service. Easy to use web-site, good interest rates, easy to renew fixed bonds, all transactions documented. They are a professional institution and provide good security that makes me feel my money is safe with Shawbrook Reviewed on: 21st March 2025

Good rates of interest, helpful and informative people

Good rates of interest, helpful and informative responses to queries Reviewed on: 21st March 2025

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