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Shawbrook Bank: Savings reviews

4.85
Based on 1,780 reviews, last reviewed 16th Dec 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Seamless and hassle free. Seamless and hassle free. Great rates too Reviewed on: 16th December 2025
Sally C's avatar
Sally C

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1780)

Shawbrook provide a good all-round service.

5
Shawbrook provide a good all-round service. Easy to use web-site, good interest rates, easy to renew fixed bonds, all transactions documented. They are a professional institution and provide good security that makes me feel my money is safe with Shawbrook Reviewed on: 21st March 2025

Good rates of interest, helpful and informative people

5
Good rates of interest, helpful and informative responses to queries Reviewed on: 21st March 2025

Recommended by Martin Lewis.

5
Recommended by Martin Lewis. Never regretted it. Shall continue saving with them. Reviewed on: 21st March 2025

Quick and easy to change accounts and keep you updat...

5
Quick and easy to change accounts and keep you updated by email of money being added Reviewed on: 21st March 2025

Cash ISA help

5
I needed some help when my ISA matured and I wasn’t sure what I needed to do as my husband had recently passed away and had taken care of our finances. I phoned up the bank and a very sympathetic member of staff helped me and gave me some options to consider and some general ISA advice without putting any pressure on me . She also offered to make a note on my account that I was cautious about dealing with my finances online and actually completed the transaction when I’d made my decision about what I wanted to do. Reviewed on: 21st March 2025

My fixed rate cash isa and sabongs

5
Very good rates and very easy to deal with when you have a query Reviewed on: 21st March 2025

Satisfied customer.

5
Promptly informed of any chages to the account in an easy to understand fashion. Never had to contact with any queries or complaints. Reviewed on: 21st March 2025

Simple and straight forward

5
Website easy to use, account set up straight forward, also easy to access. Reviewed on: 21st March 2025

For best savings rates go to Shawbrook Bank

4
Shawbrook has the best savings rates I have seen in a long time. I would definitely recommend them to family and friends. Reviewed on: 21st March 2025

The Bank helped and assisted a lot in transfering in...

5
The Bank helped and assisted a lot in transfering in my ISA funds Reviewed on: 21st March 2025

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