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Shawbrook Bank: Savings reviews

View other Shawbrook Bank products
4.86
Based on 1,775 reviews, last reviewed 28th Apr 2025
29750% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

So easy to deal with For an online bank, they're so easy to deal with Reviewed on: 28th April 2025
Michael B's avatar
Michael B

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025
elisa 's avatar
elisa
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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1775)

Superior Shawbrook

5
People are fed up talking to a Chatbot or other Ai device so it is refreshing to telephone Shawbrook. Very helpful and experienced staff provide a comprehensive telephone service. Thank you Shawbrook. Reviewed on: 21st March 2025
Keith V's avatar
Keith V

Numerous choices of savings accounts available.

5
Numerous choices of savings accounts available. Questions always answered clearly and detailed. Informative newsletter. Reviewed on: 21st March 2025
Carol H's avatar
Carol H

Good customer service and savings rates

5
I’ve contacted their customer services a few times and, while not always the fastest to reply, they have been very helpful and answered my queries completely. Their savings rates are good too so I think I’m getting good value for money. Reviewed on: 21st March 2025
James's avatar
James

Shawbrook is great

5
I have saved and invested with Shawbrook bank for a good number of years and have found its website easy to navigate and its products always competitively priced. No complaints at all. On the few occasions I have had to ring the staff are always polite and helpful. Reviewed on: 21st March 2025
Eileen M's avatar
Eileen M

Satisfaction with the ease I can control my account

5
Satisfaction with the ease I can control my account Reviewed on: 21st March 2025
John H's avatar
John H

I found trying to log in on a phone very trying.

4
I found trying to log in on a phone very trying. Reviewed on: 21st March 2025
Roy's avatar
Roy

Helpful customer service

5
Helpful customer service - no long hold listening to silly music waiting to be connected! Reviewed on: 21st March 2025
Carl C's avatar
Carl C

Satisfied customer.

5
I have banked with Shawbrook for several years and always found their customer services to be very helpful, and their intest rates more than satisfactory. Also there is the added reassurance of protection from the Financial Services Compensation Scheme so for me I am a happy customer. Reviewed on: 21st March 2025
Judith S's avatar
Judith S

Easy website to navigate.

5
Their website is easy to follow in both describing their products and in completing forms. I believe their after sales service is second to none and one never has to chase them for answers. Very proactive rather than reactive. Reviewed on: 21st March 2025
Ron S's avatar
Ron S

Easy to use online system, good choice of products a...

5
Easy to use online system, good choice of products and at competitive interest rates Reviewed on: 21st March 2025
Paul Stephens's avatar
Paul Stephens

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