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Shawbrook Bank: Savings reviews

View other Shawbrook Bank products
4.85
Based on 1,778 reviews, last reviewed 19th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Shawbrook Bank treatment of loyal customers Shawbrook Bank advertsing a a new Bonus Easy Access Savings Account Issue 2 4.31% AER (variable) for the first 12 months – includes a 2.31% AER fixed... Read more Reviewed on: 19th October 2025
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Vic M
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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1778)

Easy savings

4
Easy to use. Consistently goos rates. Reviewed on: 21st March 2025
Peter J's avatar
Peter J

Competitive interest rates

5
Always been quick and easy to set up new accounts, with good interest rates on offer. Reviewed on: 21st March 2025
Glyn J's avatar
Glyn J

Great Customer Service

5
Easy to navigate web-site and have found customer advisers to be very helpful and answer calls promptly. Reviewed on: 21st March 2025
Patricia P's avatar
Patricia P

Superior Shawbrook

5
People are fed up talking to a Chatbot or other Ai device so it is refreshing to telephone Shawbrook. Very helpful and experienced staff provide a comprehensive telephone service. Thank you Shawbrook. Reviewed on: 21st March 2025
Keith V's avatar
Keith V

Numerous choices of savings accounts available.

5
Numerous choices of savings accounts available. Questions always answered clearly and detailed. Informative newsletter. Reviewed on: 21st March 2025
Carol H's avatar
Carol H

Good customer service and savings rates

5
I’ve contacted their customer services a few times and, while not always the fastest to reply, they have been very helpful and answered my queries completely. Their savings rates are good too so I think I’m getting good value for money. Reviewed on: 21st March 2025
James's avatar
James

Shawbrook is great

5
I have saved and invested with Shawbrook bank for a good number of years and have found its website easy to navigate and its products always competitively priced. No complaints at all. On the few occasions I have had to ring the staff are always polite and helpful. Reviewed on: 21st March 2025
Eileen M's avatar
Eileen M

Satisfaction with the ease I can control my account

5
Satisfaction with the ease I can control my account Reviewed on: 21st March 2025
John H's avatar
John H

I found trying to log in on a phone very trying.

4
I found trying to log in on a phone very trying. Reviewed on: 21st March 2025
Roy's avatar
Roy

Helpful customer service

5
Helpful customer service - no long hold listening to silly music waiting to be connected! Reviewed on: 21st March 2025
Carl C's avatar
Carl C

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