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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1778 reviews)

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4.85

Based on 1,778 reviews, last reviewed 19th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Shawbrook Bank treatment of loyal customers Shawbrook Bank advertsing a a new Bonus Easy Access Savings Account Issue 2 4.31% AER (variable) for the first 12 months – includes a 2.31% AER fixed... Read more Reviewed on: 19th October 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1778)

Satisfied customer.

I have banked with Shawbrook for several years and always found their customer services to be very helpful, and their intest rates more than satisfactory. Also there is the added reassurance of protection from the Financial Services Compensation Scheme so for me I am a happy customer. Reviewed on: 21st March 2025

Easy website to navigate.

Their website is easy to follow in both describing their products and in completing forms. I believe their after sales service is second to none and one never has to chase them for answers. Very proactive rather than reactive. Reviewed on: 21st March 2025

Easy to use online system, good choice of products a...

Easy to use online system, good choice of products and at competitive interest rates Reviewed on: 21st March 2025

User friendly

Always get through on the phone and talk to someone helpful, good rates and like their text when receive money into my account. Reviewed on: 21st March 2025

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Does exactly what it says on the tin.

Does exactly what it says on the tin. Technology is sensible and easy to use with good security features. Decent interest rates on savings and information/updates provided regulary and easy to find/follow. Reviewed on: 21st March 2025

Recommended by Martin Lewis for ISA's.

Recommended by Martin Lewis for ISA's. Easy to set up and monitor. Reviewed on: 21st March 2025

Best savings

Good savings rates and excellent customer service. Reviewed on: 21st March 2025

Competitive savings rates with good customer focus

Very good competitive savings rates with an easy to use website providing clear information and instructions. Allows for easy updating of maturity instructions, unlike many other competitors. Only downside is that the onus is on the customer to keep up to date on products providing a better rate than that already selected. Reviewed on: 21st March 2025

the web based portal works well and is easy to follo...

the web based portal works well and is easy to follow and gets you to where you want, if you need to phone up you are answered quickly and the personnel are very informed and helpfull Reviewed on: 21st March 2025

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