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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1780 reviews)

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4.85

Based on 1,780 reviews, last reviewed 16th Dec 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Seamless and hassle free. Seamless and hassle free. Great rates too Reviewed on: 16th December 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1780)

Competitive savings rates with good customer focus

Very good competitive savings rates with an easy to use website providing clear information and instructions. Allows for easy updating of maturity instructions, unlike many other competitors. Only downside is that the onus is on the customer to keep up to date on products providing a better rate than that already selected. Reviewed on: 21st March 2025

the web based portal works well and is easy to follo...

the web based portal works well and is easy to follow and gets you to where you want, if you need to phone up you are answered quickly and the personnel are very informed and helpfull Reviewed on: 21st March 2025

Easy to deal with, competitive rates

Easy to deal with on-line and usually offer a competative rate of interest on their products Reviewed on: 21st March 2025

Excellent customer service

Excellent customer service accompanied by a very user friendly website and paying top rate interest rates. Reviewed on: 21st March 2025

Easyvto use online but with telephone back up if nee...

Easyvto use online but with telephone back up if needed. Good competitive rates on saving products. Reviewed on: 21st March 2025

A very organised and efficient bank they gave me tot...

A very organised and efficient bank they gave me total confidence when I opened my account confirming every stage and every transaction. Reviewed on: 21st March 2025

Always Proactive

The main thing I value from Shawbrook is that they are proactive. Rates tend to be guaranteed once agreed and things proceed automatically. They are easy to communicate with and, over the several years I have used them, they have never made a mistake Reviewed on: 21st March 2025

Easy to bank online and as easy to talk to a represe...

Easy to bank online and as easy to talk to a representative if necessary. Reviewed on: 21st March 2025

A good home for your money

Very easy to navigate your website and really helpful people over the phone when needed. Reviewed on: 21st March 2025

Every step of the way was clearly explained.

Every step of the way was clearly explained. Reviewed on: 21st March 2025

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