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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1777 reviews)

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4.85

Based on 1,777 reviews, last reviewed 26th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

I would like to transfer an existing isa into the sh... I would like to transfer an existing isa into the shawbrook 1 year fixed rate account, you would think it was straight forward? , not with shawbrook,... Read more Reviewed on: 26th August 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1777)

Excellent customer service

Excellent customer service accompanied by a very user friendly website and paying top rate interest rates. Reviewed on: 21st March 2025

Easyvto use online but with telephone back up if nee...

Easyvto use online but with telephone back up if needed. Good competitive rates on saving products. Reviewed on: 21st March 2025

A very organised and efficient bank they gave me tot...

A very organised and efficient bank they gave me total confidence when I opened my account confirming every stage and every transaction. Reviewed on: 21st March 2025

Always Proactive

The main thing I value from Shawbrook is that they are proactive. Rates tend to be guaranteed once agreed and things proceed automatically. They are easy to communicate with and, over the several years I have used them, they have never made a mistake Reviewed on: 21st March 2025

Easy to bank online and as easy to talk to a represe...

Easy to bank online and as easy to talk to a representative if necessary. Reviewed on: 21st March 2025

A good home for your money

Very easy to navigate your website and really helpful people over the phone when needed. Reviewed on: 21st March 2025

Every step of the way was clearly explained.

Every step of the way was clearly explained. Reviewed on: 21st March 2025

All round good service

I found the web page easy to negotiate. Notifications came in on time. Good rate of interest. Reviewed on: 21st March 2025

Good savings rates and easy access to on-line support

Good savings rates and easy access to on-line support Reviewed on: 21st March 2025

ease of contact

easy to log in online and available on the telephone when extra help is needed Reviewed on: 21st March 2025

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