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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

ISA transfer from another provider dealt efficiently...

ISA transfer from another provider dealt efficiently & timely. Reviewed on: 16th January 2026

Worthwhile

Found quite easy to use and has the products that I require Reviewed on: 16th January 2026

Clear online communications keep me well informed.

Clear online communications keep me well informed about the status of my accounts. Reviewed on: 16th January 2026

Good savings rates

Shawbrook always offers good savings rates, are easy to deal with and were very helpful following an email issue last year. Reviewed on: 16th January 2026

Good rates over the years

consistently offering good interest rates Reviewed on: 16th January 2026

Staff are always friendly and polite.

Staff are always friendly and polite. If I message I get a response fairly quickly. Very good service. Reviewed on: 16th January 2026

I found the savings product that suited me at Shawbr...

I found the savings product that suited me at Shawbrook. The site was easy to navigate. Reviewed on: 16th January 2026

Top class banking service.

On-Line site easy to use and navigate with very competitive interest rates. Reviewed on: 16th January 2026

have always been happy with aspects when dealing wit...

have always been happy with aspects when dealing with your Bank Reviewed on: 16th January 2026

Helpful.

Over the years I have dealt with the accounts I have with Shawbrook Bank they have always been very helpful. Reviewed on: 16th January 2026

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