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Shawbrook Bank: Savings reviews

4.87
Based on 2,755 reviews, last reviewed 19th Apr 2026
89% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026
H R Dhokia's avatar
H R Dhokia

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2755)

Friendly and knowledgeable

5
Friendly and knowledgeable service when moving my account to Shawbrook Bank. The staff I contacted could not be more helpful. Reviewed on: 26th February 2024

Easy to operate good interest rates

5
Easy to operate good interest rates Reviewed on: 26th February 2024

10 years plus of saving with Shawbrook

5
I have held savings and ISAs with Shawbrook continuously since 2013, both for myself and as attorney for my mother. Communication is good both by phone and email, with prompt pick up by people who have the knowledge and willingness to assist. No foreign call centre and no endless voice menus to work through. Where my money is concerned, then trust is important, and the details of savings products presented by Shawbrook are clear and straightforward. I have never found any "Gotchas" in the Ts and Cs. Interest rates are not always market leading but close enough, and I value the stress free relationship which Shawbrook provides. Reviewed on: 26th February 2024

Good interest rates, easy to navigate website and ex...

5
Good interest rates, easy to navigate website and excellent, quick telephone service Reviewed on: 26th February 2024

Always a good rate, I always check others but this i...

5
Always a good rate, I always check others but this is the best. Reviewed on: 26th February 2024

Easy to open ISA, good interest rate.

4
Easy to open ISA, good interest rate. Reviewed on: 26th February 2024

Extremely easy and straightforward to use!

5
Extremely easy and straightforward to use! Would (and have) definitely recommend to to friends and family and anyone that would listen! Got brilliant interest rates and the fact that I ca. get my money out fairly quickly is fantastic! Reviewed on: 26th February 2024

Faultless during the years I have saved with them.

5
Excellent communication and very good web site, making transferstonew Savings accounts for straightforward. Savings offers are consistently on the high end, offering great value. Reviewed on: 26th February 2024

I use the online service to set up a ISA.

5
I use the online service to set up a ISA. It was very quick to do and pain-free. Would recommend. Reviewed on: 26th February 2024

Easy to get hold of to sort queries out along with...

5
Easy to get hold of to sort queries out along with being helpful and supportive, and good interests rates for savers. Reviewed on: 26th February 2024

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