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Shawbrook Bank: Savings reviews

4.87
Based on 2,721 reviews, last reviewed 15th Mar 2026
86500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

My own experience has been without problems. My own experience has been without problems. I do not make financial recommendations to others. Reviewed on: 15th March 2026
Margaret G's avatar
Margaret G

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026
Pat's avatar
Pat

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2721)

Review of the Shawbrook Bank, Savings:

very good, .

5
very good, ...... ....... ....... Reviewed on: 26th February 2024

Investment made easy

5
Very easy to invest with them the whole process was simple from the start Reviewed on: 26th February 2024

Always had good.service

5
Always had good. Customer service. Eastport to contact by phone. Reviewed on: 26th February 2024

Straight forward no hassle customer service

5
Straight forward no hassle customer service Reviewed on: 26th February 2024

The Ronseal Bank - Does Exactly What It Says On The Tin

5
Initial sign up for the savings and ISA accounts was simple, straightforward and fast after all the security checks, with just the right balance of online application and personal interaction. Updates, interest payments and withdrawals happen as they should with no drama. Communications are limited (via text or email) to those advising of new, higher featured products and services, nothing spurious or intrusive. Would definitely recommend. Reviewed on: 26th February 2024

Good rates and great service!

5
Shawbrook consistently offer the best savings rates. I've also had excellent customer service when dealing with my late husband's investments, and when I made a mistake on my own savings. I can highly recommend them. Reviewed on: 26th February 2024

good all round service, easy to navigate the website...

5
good all round service, easy to navigate the website, good products, customer service excellent, knowable ,friendly staff. Reviewed on: 26th February 2024

Excellent company

5
Great advice when I needed it with the agents being friendly and knowledgeable. Reviewed on: 26th February 2024

Very helpful people on the phone.

5
Very helpful people on the phone.Excellent customer service. Reviewed on: 26th February 2024

It’s quite a daunting experience to entrust your sav...

5
It’s quite a daunting experience to entrust your savings to a bank outside the usual big name banks. Thankfully Shawbrook delivered everything they said they would in terms of rates and dates. Their website is easy to use and their personal service by phone is also excellent. I was more than happy to continue saving with them when they offered a higher rate. Reviewed on: 26th February 2024

Great company, very easy to deal with, super custome...

5
Great company, very easy to deal with, super customer service. Always able to speak to an advisor.. Reviewed on: 26th February 2024