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Shawbrook Bank: Savings reviews

4.87
Based on 2,755 reviews, last reviewed 19th Apr 2026
90% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026
H R Dhokia's avatar
H R Dhokia

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2755)

good all round service, easy to navigate the website...

5
good all round service, easy to navigate the website, good products, customer service excellent, knowable ,friendly staff. Reviewed on: 26th February 2024

Excellent company

5
Great advice when I needed it with the agents being friendly and knowledgeable. Reviewed on: 26th February 2024

Very helpful people on the phone.

5
Very helpful people on the phone.Excellent customer service. Reviewed on: 26th February 2024

It’s quite a daunting experience to entrust your sav...

5
It’s quite a daunting experience to entrust your savings to a bank outside the usual big name banks. Thankfully Shawbrook delivered everything they said they would in terms of rates and dates. Their website is easy to use and their personal service by phone is also excellent. I was more than happy to continue saving with them when they offered a higher rate. Reviewed on: 26th February 2024

Great company, very easy to deal with, super custome...

5
Great company, very easy to deal with, super customer service. Always able to speak to an advisor.. Reviewed on: 26th February 2024

Extremely competitive savings accounts which are eas...

5
Extremely competitive savings accounts which are easily accessed. Good choices for different situations mean that there is an account offered for everyones wishlist! Reviewed on: 26th February 2024

This has been the best bank for savings I’ve come ac...

5
This has been the best bank for savings I’ve come across. I’ve recommended them to others and they agree. Sadly, given that I’ve reached my limit with them I have to go elsewhere but I know the next provider won’t come anywhere close. Reviewed on: 26th February 2024

Great interest rate on easy access savings.

5
Great interest rate on easy access savings. Reviewed on: 26th February 2024

Always very good savings rates,easy process to navig...

5
Always very good savings rates,easy process to navigate to the right account Reviewed on: 26th February 2024

Competitive rates and good customer service.

5
Savings rates are always competitive, and are quickly amended when base rate changes. Messages to customer service are quickly answered. Reviewed on: 26th February 2024

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