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Shawbrook Bank: Savings reviews

View other Shawbrook Bank products
4.88
Based on 2,564 reviews, last reviewed 17th Jan 2026
72400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service This was my first time investing with this bank, as I’d never used them before. The ISA application was done online and was very smooth. They were off... Read more Reviewed on: 17th January 2026
Janet T's avatar
Janet T

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026
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Pat
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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2564)

Very user friendly , efficient online systems.

5
Very user friendly , efficient online systems. Communication is excellent. Upgradung accounts to better interest rates proactively prompted and very easily done. Can’t fault them. Reviewed on: 26th February 2024
Susan g's avatar
Susan g

Provided you have a UK bank account and a mobile, op...

5
Provided you have a UK bank account and a mobile, opening and operating an account could not be simpler. And the monthly interest is welcome Reviewed on: 26th February 2024
Robert H's avatar
Robert H

Both myself and my wife opened Easy Access and ISA a...

5
Both myself and my wife opened Easy Access and ISA accounts with Shawbrook, the staff were extremely helpful regarding the questions whilst opening the accounts on line - any questions were answered very courteosly and professionally, we could not ask for more.The rates that we have on our accounts are very good, so all round 10 out of 10 from ourside Reviewed on: 26th February 2024
Richard W's avatar
Richard W

Savings review

5
Easy to set up … excellent interest rate Reviewed on: 26th February 2024
Carole's avatar
Carole

Always there to help when needed even though most ac...

5
Always there to help when needed even though most activity is digital. It 's nice to be able to talk to real people. Their online security is also very good. Reviewed on: 26th February 2024
Christine L's avatar
Christine L

Very helpful and efficient customer service

5
Very helpful and efficient customer service Reviewed on: 26th February 2024
Rachana P's avatar
Rachana P

Good rates, easy to use website site

5
Good rates, easy to use website site Reviewed on: 26th February 2024
David E's avatar
David E

Top bank!

5
Easy to set up and great interest rates! Reviewed on: 26th February 2024
Allets's avatar
Allets

Good communication no problem setting up the account

5
Good communication no problem setting up the account Reviewed on: 26th February 2024
David G Nichols 's avatar
David G Nichols

Easy to set up and manage the account, easy contact

5
Easy to set up and manage the account, good contact, and their rates are decent. I have had several ISAs with them and, after a few difficult experiences elsewhere, they are one of only a few banks I will use. Reviewed on: 26th February 2024
AngieB's avatar
AngieB

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