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Shawbrook Bank: Savings reviews

4.87
Based on 2,755 reviews, last reviewed 19th Apr 2026
82% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026
H R Dhokia's avatar
H R Dhokia

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2755)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

5
Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Best around for internet banking

5
I found Shawbrook to be straightforward and the site is easy to use. When I phoned with a query I was dealt with quickly and efficiently. The interest rates were one of the best around and probably still are. Reviewed on: 16th January 2026

Excellent interest rates, exemplary customer service

5
I’ve had a number of savings accounts with Shawbrook over the years and have always been impressed with the efficiency and effectiveness of their website and systems. Not to mention, excellent rates of interest! We recently recommended Shawbrook to our daughter when she was looking to invest £20,000 in an ISA. She too was impressed with the simplicity of the application process and the clear and well-designed website. Reviewed on: 16th January 2026

Simple and honest rates that are competitive.

5
Simple and honest rates that are competitive. Simple and quick sign up and good interface. I have used Shawbrook several times and recommend them to my wife who now has an account. Reviewed on: 16th January 2026

Extremely professional and courteous

5
Extremely professional and courteous Reviewed on: 16th January 2026

Good choice of products and excellent rates

5
Shawbrook had a savings product that gave a very good return and it was a very simple and easy process to open the account. Reviewed on: 16th January 2026

Shawbrook has an easy to use web site and good inter...

5
Shawbrook has an easy to use web site and good interest rates for saving. Reviewed on: 16th January 2026

Better now they have an app.

5
Better now they have an app than just the website. Some issues with initial ISA transfer, but now sorted. Reviewed on: 15th January 2026

Application for an ISA

5
I recently applied for a Iear fixed ISA. As part of that they wished I enter my banks details but the sort code was not recognised (it seems only main stream banks sort codes are recognised). It appears their electronic system was apple to confirm the sort code and the deal went through OK -- Well Done Reviewed on: 15th January 2026

Safe, helpful, and reasonable interest rate.

5
Love the customer service, safety, ability to earn a good interest rate on my savings. Reviewed on: 15th January 2026

Great product and great support from Shawbrook Bank

5
Shawbrook Bank provides an excellent product and first class help and support. I am very glad that I found this bank and that I am able to deal with is Reviewed on: 15th January 2026

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