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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Great Bank to deal with, very satisfied customer.

Great Bank to deal with, very satisfied customer. Reviewed on: 20th March 2025

Never had any problems with the Bank.

Never had any problems with the Bank. Reviewed on: 20th March 2025

Great for savings accounts

Have been a savings account customer with the bank for some years and have never been disappointed Reviewed on: 20th March 2025

My opinion of Shawbrook Bank .

I found the staff very helpful when I have needed to make contact with any questions when looking at new products, the website is easy to follow and use. Reviewed on: 20th March 2025

I’m very happy with my investments

I’m very happy with my investments Reviewed on: 20th March 2025

Excellent rates and emails received informing me of...

Excellent rates and emails received informing me of any changes etc Reviewed on: 20th March 2025

good all round rates and service

good save rates good customer service Reviewed on: 20th March 2025

Absolutely brilliant service, and excellent quality...

Absolutely brilliant service, and excellent quality rates. For ALL ISA'S! Reviewed on: 20th March 2025

very competitive investment company

Easy online access- very competitive interest rates Reviewed on: 20th March 2025

Excellent rates, easy to use website, needs an app.

Excellent rates and easy to use website. You need to launch an app though. Reviewed on: 20th March 2025

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