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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

I have always received good service and above averag...

I have always received good service and above average interest rated Reviewed on: 20th March 2025

Good rates for savings.

Good rates for savings. Always competitive. Reviewed on: 20th March 2025

Professional and friendly bank

Always responds quickly to questions. The website is so easy to use and the rates are very competitive. The interactions we have had are always professional. Reviewed on: 20th March 2025

No problems

Easy to set up any investment - everything was straightforward . Reviewed on: 20th March 2025

Very good - keep you informed when your savings end...

Very good - keep you informed when your savings end date is coming and what you can do next - App is easy to use Reviewed on: 20th March 2025

Consistently high savings rates.

Consistently high savings rates. Easy to open accounts and transfer money in and out Reviewed on: 20th March 2025

Reliable

They are always very prompt to respond and resolve any issue. Reviewed on: 20th March 2025

MY FAVOURITE BANK

reliable bank with good rates and excellent customer service Reviewed on: 20th March 2025

What I like so much is that you have real people at...

What I like so much is that you have real people at the end of the phone , when your a more mature person like myself it is invaluable . Reviewed on: 20th March 2025

great user interface, secure app/website.

great user interface, secure app/website. very good interest rates. Reviewed on: 20th March 2025

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