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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Convenient Banking.

Account interest rate, amount account contains, type of account - all this is easily visible. The convenience of moving cash from home is also a great plus point. Reviewed on: 20th March 2025

A great bank

Helpful staff, great rates, easy to use website. Reviewed on: 20th March 2025

Helpful and Good Value

When contacting for advice or help i have found the staff very helpful, I have been a customer for many years mainly because the saving rates are always a little higher than High Street Banks and for me that is good value Reviewed on: 20th March 2025

Had no difficulty opening the account.

Had no difficulty opening the account. Reviewed on: 20th March 2025

Good rates and good service

Good rates. Easy to use on line app. Only used telephone service once which was quickly answered and resolved my query quickly Reviewed on: 20th March 2025

Very easy to invest in their ISA's online

Easy to invest in their ISA's and easy to select new ISA rate when renewal comes round. Reviewed on: 20th March 2025

Always had good deals

used shawbrook on and off for a few years, always had a good deal with them Reviewed on: 20th March 2025

Simply the best!

My requirements for savings are simple, security, ease of setting up an account with a favourable interest rate - Shawbrook Bank! Reviewed on: 20th March 2025

Overall very good value and competitive rates.

Overall very good value and competitive rates. An app would help immensely in making access and communication easier. Reviewed on: 20th March 2025

We have 2 accounts with them !!

We have 2 accounts with them - that says it all Reviewed on: 20th March 2025

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