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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Good service.

Good service. Easy to view accounts and transfer cash around accounts. Maybe rates for loyal customers with large amount of savings could be improved Reviewed on: 15th January 2026

Good communication and great service

Good communication and great service Reviewed on: 15th January 2026

Never had a problem with them and have good rates an...

Never had a problem with them and have good rates and service Reviewed on: 15th January 2026

Shawbrook bank review

Opening an account was a simple and quick. The process was easy to follow and follow up communications ensured a positive experience Reviewed on: 15th January 2026

Helpful and efficient.

efficient, helpful, Excellent Customer Service; polite and friendly. Reviewed on: 15th January 2026

Satisfied customer

Easy to access on line and website is clear. Rates are competitive. Reviewed on: 15th January 2026

quick with good answers and replies to questions

quick with good answers and replies to questions Reviewed on: 15th January 2026

Shawbrook delivers on service!

The ease of opening the account The quality of communication support The competitive interest rates Reviewed on: 15th January 2026

Shawbrook are thorough in ensuring from the start by...

Shawbrook are thorough in ensuring from the start by having a very robust vetting process for any new clients. Reviewed on: 15th January 2026

Very easily navigable website and clear communication.

Very easily navigable website and clear communication. Reviewed on: 15th January 2026

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