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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Easy all round

Highly competitive rates, yes, but easy to deal with. Opening account? Easy. Calling with a query? Not much call queue - hooray! Issue of query resolved quickly and easily on phone without tedious and unnecessary bureaucracy. Bingo! Reviewed on: 20th March 2025

Very good, competitive rates

Very good rates, i wasnt always in a position to apply for products, but the rates were always very very good. Reviewed on: 20th March 2025

Never had a bad experience on your site.

Never had a bad experience on your site. Easy to navigate Reviewed on: 20th March 2025

A Top-Notch Banking Experience with Shawbrook

I’ve been a customer of Shawbrook Bank a few years, and I have to say, I’m really impressed with their services. The online banking platform is user-friendly, making it easy to manage my finances. Their customer support team is always professional, helpful, and quick to resolve any queries. Shawbrook Bank offers competitive interest rates, and I’ve found their savings products to be a great fit for my needs. Overall, I feel valued as a customer, and I would highly recommend Shawbrook Bank to anyone looking for reliable and customer-focused banking services. Reviewed on: 20th March 2025

I’ve had a longstanding successful relationship with...

I’ve had a longstanding successful relationship with shawbrook and through that I have committed to an even longer fixed rate Reviewed on: 20th March 2025

Products are excellent, service is second to none.

Products are excellent, service is second to none. Reviewed on: 20th March 2025

savings accounts

Very easy to set up savings accounts Reviewed on: 20th March 2025

Good company to invest with

Good customer service , competitive interest rates , so far so good would recommend Reviewed on: 20th March 2025

Always able to easily access account.

Always able to easily access account. Good customer service including efficient telephone support. Reviewed on: 20th March 2025

100% positive had a good few fixed saver saving acco...

100% positive had a good few fixed saver saving accounts . Can't recommend enough Reviewed on: 20th March 2025

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