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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Very good savings rate and very easy to open an acco...

Very good savings rate and very easy to open an account. Reviewed on: 20th March 2025

A simple straightforward transaction.

A simple straightforward transaction. Simple sign up on website. Reviewed on: 20th March 2025

Mr Adrian

Good products, along with excellent customer service. Reviewed on: 20th March 2025

Great, easily accessible savings

Shawbrook has provided great, easily accessible savings opportunities for me. Reviewed on: 20th March 2025

Good interest rates, quick & reliable customer service.

There's always a competive interest rate on offer. Customer service is good & reliable - I usually get an answer by next working day. Reviewed on: 20th March 2025

Great rates, great comms

Great rates, very competitve, clear communication, easy to use and log in to track savings. Would absolutely recommend. Reviewed on: 20th March 2025

Great bank

One of the best decisions I've made to open a savings account with Shawbrook good interest rates and very simple to access Reviewed on: 20th March 2025

A good customer experience.

Always feel that they are on the side of the customer. Phone calls answered promptly. Fair saving rates offered. Reviewed on: 20th March 2025

No problems with communication.

No problems with communication. All good. Reviewed on: 20th March 2025

Excellent service all round.

Excellent service all round. Good website. Good customer service. Competitive packages Reviewed on: 20th March 2025

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